cd dvd device driver not found during setup

I think I discovered an incompatibility with the NEC DV-5500a DVD-ROM drive and Windows Vista Beta 2. Doing a clean installation from the bootable DVD, the screen that comes up after clicking Install Now says something to the effect of, "CD/DVD drive device driver not found. Please insert CD, DVD, USB drive, etc that contains the driver files. It is safe to take the Vista DVD out of the drive for this step." Since I have no driver files for this drive, clicking OK just brings me back to this error dialog. There is no way to cancel out of this loop.
Of course, it's gotten this far so we know the drive's fine.
Earlier CTP's sailed through this step without issue.
Replacing the drive with a newer one out of a different machine allowed me to get through this step successfully.
Thanks.

Yeah, you can take it out, it won't do any harm. -- -- Andre Windows Connected | http://www.windowsconnected.com Extended64 | http://www.extended64.com Blog | http://www.extended64.com/blogs/andre http://spaces.msn.com/members/adacosta
"kenhan" wrote in message

I think I discovered an incompatibility with the NEC DV-5500a DVD-ROM drive and Windows Vista Beta 2. Doing a clean installation from the bootable DVD, the screen that comes up after clicking Install Now says something to the effect of, "CD/DVD drive device driver not found. Please insert CD, DVD, USB drive, etc that contains the driver files. It is safe to take the Vista DVD out of the drive for this step." Since I have no driver files for this drive, clicking OK just brings me back to this error dialog. There is no way to cancel out of this loop.
Of course, it's gotten this far so we know the drive's fine.
Earlier CTP's sailed through this step without issue.
Replacing the drive with a newer one out of a different machine allowed me to get through this step successfully.
Thanks.

Just make sure you turn the computer off first ;o) I had a nasty incident once whilst taking out a single floppy drive from my machine.... owww :oP
-- Zack Whittaker » ZackNET Enterprises: www.zacknet.co.uk » MSBlog on ResDev: www.msblog.org » Vista Knowledge Base: www.vistabase.co.uk » This mailing is provided "as is" with no warranties, and confers no rights. All opinions expressed are those of myself unless stated so, and not of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared that up!
--: Original message follows :-- "Andre Da Costa [Extended64]" wrote in message

Yeah, you can take it out, it won't do any harm. -- -- Andre Windows Connected | http://www.windowsconnected.com Extended64 | http://www.extended64.com Blog | http://www.extended64.com/blogs/andre http://spaces.msn.com/members/adacosta
"kenhan" wrote in message I think I discovered an incompatibility with the NEC DV-5500a DVD-ROM drive and Windows Vista Beta 2. Doing a clean installation from the bootable DVD, the screen that comes up after clicking Install Now says something to the effect of, "CD/DVD drive device driver not found. Please insert CD, DVD, USB drive, etc that contains the driver files. It is safe to take the Vista DVD out of the drive for this step." Since I have no driver files for this drive, clicking OK just brings me back to this error dialog. There is no way to cancel out of this loop.
Of course, it's gotten this far so we know the drive's fine.
Earlier CTP's sailed through this step without issue.
Replacing the drive with a newer one out of a different machine allowed me to get through this step successfully.
Thanks.

I'm having the same issue with my NEC ND-3500AG DVD R/W, it loads the initial image, I click on "Install Now" and it comes back with the error message "A required CD/DVD drive device driver is missing." I'm not certain if NEC has any additional drivers (all I was able to find were flash updates for the drive.) I know that I can install Windows XP, RedHat Fedora and any other OS that I've worked with using this particular drive.

I'm getting the same error for my Memorex DVD+/-DLRWL16 drive tying to install the 64 bit Vista version. I'll try using another drive. I've tried two different install DVDs burned on different computers. -- Jeraboam

"Loviotor" wrote:

I'm having the same issue with my NEC ND-3500AG DVD R/W, it loads the initial image, I click on "Install Now" and it comes back with the error message "A required CD/DVD drive device driver is missing." I'm not certain if NEC has any additional drivers (all I was able to find were flash updates for the drive.) I know that I can install Windows XP, RedHat Fedora and any other OS that I've worked with using this particular drive.

Just to update; I tried the 32 bit installer with the Memorex drive and had the same error. I swapped the Memorex drive for a Sony DVD RW DW-U18A and still got the "A required CD/DVD drive device driver is missing." error with the 64 bit installer. -- Jeraboam

"Jeraboam" wrote:

I'm getting the same error for my Memorex DVD+/-DLRWL16 drive tying to install the 64 bit Vista version. I'll try using another drive. I've tried two different install DVDs burned on different computers. -- Jeraboam

You need to check your system carefully. Support for ATAPI optical drives is in the base of Vista, x86 and x64. If your drive is not recognized it could be caused by an old cable or something in the BIOS.
Jeraboam wrote:

Just to update; I tried the 32 bit installer with the Memorex drive and had the same error. I swapped the Memorex drive for a Sony DVD RW DW-U18A and still got the "A required CD/DVD drive device driver is missing." error with the 64 bit installer.

Thanks for the help. I had the DVD drive as master on the primary IDE channel. I switched it to the secondary channel and install went fine.
-- Jeraboam

"Rick" wrote:

You need to check your system carefully. Support for ATAPI optical drives is in the base of Vista, x86 and x64. If your drive is not recognized it could be caused by an old cable or something in the BIOS.

Hi, I get the same error when attempting to install in a virtual machine using the .iso image as the CD/DVD drive. Guess I'll have to actually burn a DVD.
"Jeraboam" wrote:

Thanks for the help. I had the DVD drive as master on the primary IDE channel. I switched it to the secondary channel and install went fine.
-- Jeraboam

"Rick" wrote:
You need to check your system carefully. Support for ATAPI optical drives is in the base of Vista, x86 and x64. If your drive is not recognized it could be caused by an old cable or something in the BIOS.

I may have found an incompatibility between Vista Beta 2 and the NEC DV-5500a DVD-ROM drive.
After booting from the DVD, the next screen after clicking Install Now is an error saying something like, "CD/DVD drive device driver not found. Please insert CD, DVD, USB drive, etc. containing the necessary driver files. It's OK to take the Vista DVD out for this step." I don't have a driver disk for this drive, so I can't get past this dialog.
Of course, the drive is fine since Setup can get this far. I was able to work around this by swapping it for a more recent drive.
An earlier CTP had no issue with this drive.
Thanks.
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Apologies for the duplicate post...the site reported an error the first time!
"kenhan" wrote:

I may have found an incompatibility between Vista Beta 2 and the NEC DV-5500a DVD-ROM drive.
After booting from the DVD, the next screen after clicking Install Now is an error saying something like, "CD/DVD drive device driver not found. Please insert CD, DVD, USB drive, etc. containing the necessary driver files. It's OK to take the Vista DVD out for this step." I don't have a driver disk for this drive, so I can't get past this dialog.
Of course, the drive is fine since Setup can get this far. I was able to work around this by swapping it for a more recent drive.
An earlier CTP had no issue with this drive.
Thanks.
---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane.
http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=9a3138e3-d6f9-4818-a99d-c6794393d3f2&dg=microsoft.public.windows.vista.installation_setup